HOUGHTON - The gang at Superior Rent-All and Sales believes in the concept of buying once and buying well.
"People don't like to throw out equipment because you can't get a part or the place you bought it doesn't offer service," Donna Berryman said. "We're filling up our landfills with junk. Buy good quality and service after the sale."
Superior Rent-All & Sales owners Brian and Donna Berryman have built a reputation on providing customers reliable, quality tools and equipment for all types of projects indoor or outdoor.
Superior Rent-All & Sales owners Brian and Donna Berryman, left, stand beside sales manager Mark Manderfield, outside the Houghton business. Missing from the photo is service technician David Destrampe. The business, located off U.S. 41, specializes in sales, rentals and event planning. Weddings, shown in the below photo, receptions, holiday dinners, anniversaries, birthdays and proms are just a few of the events Superior Rent-All & Sales can help with.
Specializing in sales and rentals, the shop is an authorized dealer for Bil-jax scaffolding, Honda power equipment, including snow blowers, MK Diamond blades, Wacker construction equipment, Werner ladders and Bosch and Hilti power tools.
"We believe in quality equipment and we service what we sell," Donna said. "David Destrampe, our service technician, is worth his weight in gold."
Destrampe, a licensed diesel mechanic who has been with Superior Rent-All & Sales since 1995, is known for his ability to diagnose the source of a problem quickly and accurately.
"He's got a reputation here," Brian said. "Contractors bring their stuff here because of Dave. They know he's going to fix it right."
Brian, who is president of Superior Rent-All & Sales, is known as the go-to person, doing what's necessary to keep the business up and running.
"He's our building supervisor, warehouse manager, delivery person, grounds keeper, tent specialist, dish washer and laundry man," Donna said. "He's a workaholic. He rarely stops."
In charge of the day-to-day sales is Mark Manderfield. Joining the business in 2001, Manderfield works as sales manager.
"He's a great guy to work with and very customer driven," she said. "He's very personable and he knows everyone."
There are many benefits for customers who shop locally, Donna said.
Along with receiving service after the sale, there's the face-to-face communication customers receive that they otherwise wouldn't when shopping online.
"Local businesses offer a wealth of information that people are just not tapping into," she said. "Local businesses can add value that you will never receive when you shop online or out of town; we try to add value to every sale, like discounts on parts and service, or no charge rental while your equipment is here for repair."
As far as rentals, Superior Rent-All & Sales carries floor sanders, commercial paint sprayers and pressure washers, lawn and garden equipment, contractor equipment, concrete finishing, Rol-Air compressors, boats and so much more.
"We specialize in floor sanding projects for the do-it-yourselfer," Donna said. "We carry everything needed to complete your floor sanding project whether it's a new floor or a 100-year-old floor."
Boat rentals are available daily or weekly and are available with a trailer or at a nearby dock.
While 75 percent of Superior Rent-All & Sales' business consists of sales, the other side of the business, event planning, continues to grow successfully.
Weddings, receptions, holiday dinners, anniversaries, birthdays, proms, family reunions and fundraisers are just a few of the events Superior Rent-All & Sales can help with.
When planning a wedding, Donna said, it's always a surprise for the bride when she arrives at their shop, greeted by a showroom of power tools and equipment parts.
"I usually try to warn them ahead of time that they're not going to see anything pretty here," she said, adding they own two large warehouses where their inventory and supplies are stored. "Then we send Brian out with a work crew to give them their dreams."
Supplies provided include white high-peak tents, tables and chairs, linens, centerpieces, frozen drink machines, chocolate fountains, dance floors, candelabras, fog machines and pig roasters, to name a few.
"We do a lot of work with local proms," Donna said. "We can take any blank canvas and convert it into a new venue."
Paper products, like plastic plates, silverware, tablecloths, crepe paper and balloons can be purchased through Superior Rent-All & Sales.
Donna said what's most important when it comes to event planning, is knowing the customer's budget.
"If we know the budget, we can deliver a package that will give them the look and feel they want within their budget," she said. "It's always a good idea to have an understanding of how much they're going to spend."
Superior Rent-All & Sales first opened in 1991 out of the Berryman's two-car garage.
Donna said Brian convinced her she'd only have to work half a day.
"I thought he meant half of eight (hours)," she said with a light chuckle. "He meant half of 24."
In 1995, they moved the shop to its present location, off U.S. 41 in Houghton. This year is their 20th year in business and it's very much a family operation.
"Our children grew up in rental," Donna said of their children Tanya, Matthew, Jared and Natalie. "They've all worked here in one capacity or another. It truly is a family business."
And, their small shop may be deceiving when customers consider the variety of products and services they offer.
"Don't let this little building fool you," Donna said. "We have a lot packed into this little space, plus we have two warehouses with inventory."
Superior Rent-All & Sales is located at 47461 U.S. 41 in Houghton.
Delivery is available. Business hours are 8 a.m. to 5 p.m. Monday through Friday; 8 a.m. to 3 p.m. Saturday; and 9 a.m. to noon Sunday.
For more information, call 482-8080 or visit www.RentTheEvent.com.
Editor's note: This feature is part of a paid advertising package purchased by Superior Rent-All & Sales of Houghton. Businesses interested in being featured on the Business page may call Yvonne Robillard at 483-2220.