CALUMET - When it comes to customer service, Trail Creek Motors offers nothing but the best.
"We take great pride in the way we handle and treat our customers," owner Tony Abe said. "They're our number one priority and we make sure everyone knows that."
Tony opened Trail Creek Motors next to Pat's Foods in Calumet in 2006 to provide complete automotive repair services, major or minor, on foreign and domestic vehicles. In 2008, he added full-service towing and more recently, expanded to include moving and transportation services.
Trail Creek Motors of Calumet recently expanded to include moving and transportation services.
"In today's economy it's hard to rely on just one service, so at Trail Creek, we strive to continue to diversify and expand our business," he said.
Fully licensed and insured, Trail Creek Movers & Transport is located in Laurium at 61 First St., next door to the Red Jacket Restaurant, and offers full-service moving and transportation services. The expansion was a perfect fit for the business, Tony said, because they were already established as a U-Haul rental dealer.
"People who were renting our U-Hauls would ask if they could hire us to unload them, so that's how this all started," he said. "We definitely saw a need in the community for this service."
Start to finish moving services include packing, cleaning, loading and transporting household items locally or long-distance.
"Packing and loading your possessions into our truck, cleaning your old house, hauling everything to your new house, cleaning your new house, unloading and unpacking your possessions at the new house - we take the stink out of moving," Tony said.
U-Haul rentals and moving supplies are available at both Trail Creek Motors in Calumet and Trail Creek Movers in Laurium. Supplies include boxes of all sizes, tape, packing material, cutters, pads, dollies and more.
Trail Creek Movers also offers cold storage and numerous storage options are available. Storage units for household, personal or business items; a large outside storage lot for RVs, trucks and boats; inside storage for cars, trucks, ATVs and lawn equipment; and small shelving rentals for document storage are available. Rates start at $35 per month. Long-term rates are available.
Tony's Anytime Towing services are available through both business locations and is the Calumet area's only full-service towing company. Services include 24-hour towing and recovery, light and heavy towing, flatbed service, and complete roadside assistance, which includes lock-outs, fuel-ups and flat tire repair.
Towing is available to not only Trail Creek Motors, but to any customer requested shop. All insurance companies and motor clubs, including AAA, GM/Ford/Chrysler, Quest, Cross Country, and Road America, are accepted.
"With three tow trucks, two service vehicles, and over 25 combined years experience, we have the equipment and know-how to get the job done," he said. "Remember to request Tony's Anytime Towing."
Through their recent affiliation with Carquest Tech-Net's team of repair shops, Trail Creek Motors can now offer substantial benefits to customers like nationwide warranties, free road service and towing, discounts on parts and labor and seasonal specials. The special for the month of May is $50 off on brake services.
"We're happy to be a part of Tech-Net," Tony said. "It gives us national branding and lets us pass on the savings and professionalism to the customer."
Trail Creek Motors has long been recognized for its service department. Customers are guaranteed fast and timely service and top notch repairs no matter what the job may be.
Oil changes, tire and exhaust services, tune-ups, electrical, brakes, engine and transmission services, among other services are avilable.
Small engine repair on lawn mowers, snow blowers, ATVs and snowmobiles is also provided.
To help take the inconvenience out of car repair, Tony said they offer customers several services for free such as loner cars, shuttle service, accurate estimates and pick up and delivery.
Their on-premise waiting area offers comfortable seating with complimentary coffee and water, pop and candy machines. Or customers can easily take care of their errands while they wait as Trail Creek Motors is within walking distance of grocery and retail shopping.
"Everything we do is to enhance the customer experience," Tony said. "Having your car repaired can be difficult enough, especially when it's not expected, so at Trail Creek Motors, we attempt to make it not just easy on your pocket book, but easy on your daily life."
Both Trail Creek Motors and Trail Creek Movers proudly employs members of the local community. In the service department is Manager Dwane Maki, Shawn Gariepy, Craig Plante and Dan Larson. The service department shares 50 years of combined automotive experience.
In charge of the U-Haul and moving side of the Laurium business is Darin Cooley.
"We have a great group of employees," Tony said. "Our employees understand our mission statement to always provide the customer with excellent customer service and each one fulfills that."
Trail Creek Motors is located at 56905 Station Drive in Calumet. Trail Creek Movers & Transport is located at 61 First St. in Laurium.
For more information, call 337-0880, email email@example.com, or visit trailcreekmotors.net.
Editor's note: This feature is part of a paid advertising package purchased by Trail Creek Motors of Calumet. Businesses interested in being featured on the Business page may call Yvonne Robillard at 483-2220.