Government should meet folks where they are
Many lawmakers have repeatedly pressed Secretary of State Jocelyn Benson in recent weeks to resume in-person services at her branch offices around Michigan. During the coronavirus pandemic, Benson closed the Secretary of State branch offices — where Michiganders go to renew their driver’s licenses, IDs, and vehicle registrations, and more — to walk-in services. Instead, she offered more services online and at remote kiosks in places like supermarkets and encouraged residents to use those, and allowed scheduled in-person appointments. The agency’s website says appointments can ...