UIA virtual appointments offer more accessibility for Michiganders
LANSING — The Unemployment Insurance Agency has added a virtual appointment option for customers needing assistance with their claims, including a dedicated link for customers who are deaf or hard of hearing utilizing voice to text closed captioning. In addition to phone and in-person appointments, customers can now also schedule virtual appointments. Virtual appointments provide the personal contact with a customer service agent with the convenience of a remote connection. The 20-minute virtual appointments can be scheduled online up to one week in advance at Michigan.gov/uia. ...