Michigan’s AG Nessel warns of fake COVID test kits
Michigan Attorney General Dana Nessel is amplifying new warnings related to reports of fake at-home COVID-19 tests being sold online.
Both the Federal Trade Commission and Better Business Bureau recently released warnings related to fraudulent tests, so Nessel is reissuing her Websites Selling COVID-Related Products That Are Fake or Never Arrive Consumer Alert to highlight important reminders for consumers.
“As the pandemic continues to grip our nation, bad actors are finding new ways to take advantage of our current reality,” Nessel said. “Right now, there is a huge demand for at-home COVID-19 tests, so it’s important to understand there will be attempts to capitalize on that demand. The best way to combat criminal attempts to defraud consumers is to educate yourself on the latest scams.”
The Department of Attorney General’s Consumer Protection team is seeing an increase in calls and complaints related to at-home test concerns. At this time, complaints are being reviewed to determine if additional action is necessary.
Remember these tips from the FTC if shopping online for COVID test kits and related items:
— Make sure the test is authorized by the FDA. Check the FDA’s lists of antigen diagnostic tests and molecular diagnostic tests before making a purchase to determine if the tests are authorized for home use. (EUA is “emergency use authorization.”)
— Check out a seller before buying, especially if buying from an unfamiliar source. Search online for the website, company, or seller’s name plus words such as “scam,” “complaint” or “review.”
— Compare online reviews from a wide variety of websites. You can get a good idea about a company, product or service from reading user reviews on various retail or shopping comparison sites. Think about the source of the review. Ask yourself: Where is this review coming from? Is it from an expert organization or individual customers?
— Pay by credit card. If charged for an order that never comes or for a product that’s not as advertised, you then can contact your credit card company and dispute the charge.
In April, Nessel warned about fake advertisements and too-good-to-be-true treatments related to COVID-19, which issued her COVID-19 Vaccine Scams Consumer Alert.
The department provides a library of resources for consumers to review anytime on a variety of topics.
Consumer complaints can be filed online at the attorney general’s website. For questions, call 877-765-8388.
